Wednesday, 26 August 2015

A leader in its industry has a special responsibility – to provide local support, yet acting on a global basis. This applies to SUZOHAPP. Exhibiting at local gaming shows is a key part of SUZOHAPP’s strategy. Thus, the SUZOHAPP team will naturally be taking the opportunity to exhibit once again at the Entertainment Arena Expo (EAE) that will take place between 2nd and 4th September in Bucharest.

As the industry’s largest provider of spare parts and components – there is indeed a great deal to report upon. Readers of this article can look forward to learning more on two key product types – coin handling / change machines from Comestero and touch screens / monitors from Elo Touch and SUZOHAPP’s own VisionPRO range.

Comestero – the Italian manufacturer of an extensive range of cash handling solutions – joined SUZOHAPP last year. The brand name Comestero carries great weight and so plays a global role within SUZOHAPP. The change machine section is covered by Comesterochangers and electronic coin acceptors by the brand Comesterovalidators.

Looking at Comesterovalidators first: The RM5 electronic coin validator was originally released over twenty years ago. Well over one million units have been produced. Today the new RM5 HD coin validator has set new reference standards in coin validation. Through 5 different sensors and 10 recognition parameters, it ensures a high level of recognition and discrimination of valid and counterfeit coins with an unprecedented speed of 6 coins per second (even of different values). This innovative type of construction ensures strength and durability, while advanced electronic and mechanical anti-fraud systems guarantee excellent security in all its various installation modes. The coin validator label can be customised in order to allow increased visibility of the company logo.‌

The Comesterochangers unites a wide range of coin changer solutions. Each has its own features and benefits – such as the Rock, Swing, Twist, the Dual Coin PRO and the Easy PRO. Looking at the Rock in more detail: Speed is the essence and thanks to ROCK, players can quickly change banknotes into coins for playing and can change the coins won into banknotes through the practical front swinging door which allows for the introduction of any coin type. Rock offers important data – the refill key enables the automatic recharging and viewing of the cash accounting without even having to open the money access door. Furthermore, maintenance operations are simple to carry out .Thanks to the armoured drawer, the safety locks equipped with 12 snag points and the high security side lock, ROCK resists any break-in attempt – being true to its name.

Moving on to monitor and touchscreen solutions: LCD and touch screen integration has become a major activity for SUZOHAPP. VisionPRO is the in-house solution – developed and manufactured by SUZOHAPP. All kinds of LCD monitors, for both OEM as well upgrade projects, are available. The experienced sales and engineering team ensures that the perfect monitor is created for each application. With increasing demand and as volume grew, the decision was taken to increase local assembly capabilities which has been arranged by a complete new set-up where more people can work on multiple assembly lines, producing various types of monitors in the most efficient way. The VisionPro monitors are made to custom specifications with various touch technologies like infra-red, surface acoustic wave, surface capacitive and projective capacitive. SUZOHAPP also offers various specialties like optical bonding, privacy filters or sun protection foils. In order to produce the monitors to the highest possible standards all monitor assemblies are individually tested and leave the premises with and individual test report.

SUZOHAPP prides itself on working hand-in-hand with the industry to develop the right products – leading to the right choice. Available sizes from 7” to 55”. Only highest panel grades used from global manufacturers like Samsung, LG & AUO are used. Curved solutions, tempered 4mm glass and EMC approvals are available upon request.

Elo Touch

SUZOHAPP has been the master distributor and service centre for ELO Touch for many years. The continued SUZOHAPP success was honoured in March this year by ELO Touch at their international distributor meeting. This was the perfect setting for SUZOHAPP to receive the Distributor of the Year Award from ELO Touch for outstanding sales in gaming during 2014. Mr. Mike Sigona, ELO Touch Regional Sales Manager, who presented the award to Goran Sovilj, Regional Sales Manager and SUZOHAPP’s Product Manager for Touch Solutions, thanked the entire SUZOHAPP team for more than 10 years commitment in selling ELO Touch Monitors as well as the great partnership we have between the two companies.

Elo Touch is the master for ‘flat’ monitors. These are projective capacitive and equipped with iTouch (saw technology under glass). Detailed information can be found on the Elo website:

Mr. Harald Wagemaker, Executive Vice President Sales & Marketing of Gaming and Casino EMEA, notes the importance of the EAE for SUZOHAPP, stating, “We always look forward to the EAE. It is a great show in a wonderful country. Operators and manufacturers alike wish to offer their customers the best solutions and we are there to ensure this happens. My colleague Goran Sovilj is doing an excellent job in ensuring our customers here get the best attention possible in choosing and applying the right solutions for their requirements”.

Author: Editor

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