Management: Between Excellence and the Old Ways. A Fad or the Norm?
I have spent the last 20 years leading people, sales teams, and operations. Setting KPIs, developing business plans, taking action to achieve goals, motivating people to perform, managing budgets, and being responsible for P&L in large companies on the Romanian market. by Irina Iagăru, management consultant Some would call me a leader. I would say that I’ve spent the last 20 years learning. Learning to develop my leadership...
TOP 5 Pitfalls in Land-Based Gaming…or How to Survive in a Hostile Environment
In previous issues, I wrote about tips and tricks for successfully operating a gaming hall. We are in a competitive market where the services offered by operators, as well as player behavior, are constantly changing, and operators’ activities in gaming halls are continually adjusted to market dynamics and legislative and tax changes. by Irina Iagăru, management consultant The industry faces a series of obstacles that sometimes hinder...
How to Build Success and When Excellence Becomes Mandatory Part 2
In the last edition, I mentioned that there is no written manual on how to become a successful organizer. by Irina Iagăru, management consultant However, there are best practices designed to develop company-customer partnerships, provide excellent services, motivate employees, and the possibility to combine all of these to create a strong brand. I continue the decalogue of a gambling organizer with the last (but not least) points:...
How to Build Success and When Excellence Becomes Mandatory
I have always viewed the world of gambling as a magical one! And so it is! by Irina Iagăru, management consultant I joined this industry after 19 years in the financial industry, where I trained and led sales and operations teams, and after a period of entrepreneurship, and I can say that in this industry I understood what it means to love the dynamics of what you do, to feel that even though the business does not belong to you, the...
