Wednesday, 8 March 2023

As we have presented on other occasions, INTRODATA proposes to land based gambling operators one of the most efficient monitoring and management systems, a software application that can be the handiest monitoring and control tool for managers of licensed companies.

Successfully used by many companies in the industry, including MAGNUM, both for their own management and in their relationship with partners, the monitoring system is complete and scalable, offers the latest technologies and is composed of tools ready to manage slot machines and live tables in casinos.


In order to be competitive in a constantly moving market, INTRODATA is constantly developing applications and specialized software in the field of traditional gambling, which are in line with the newly introduced legislative provisions. Moreover, it anticipates and prepares, according to the operational needs of the companies that operate gambling, tools materialized in software that facilitate the management of the means of gambling, provide reports necessary to maintain and develop the business and provide an optimization of decisions in this field.


The INTRODATA monitoring and management system combines Legacy server-based, server-supported systems with SAS protocol and casino management into one comprehensive, integrated solution whose main modules are:

  1. ACCOUNTING – real-time recording and tracking of slot machine, cash, ticket and token counters. The module provides detailed exchange reports, full gaming machine accounting, multiple revenue checks, covers all areas of casino cash flow in detail. Provides complete real-time accounting of gaming machines combined with detailed history records;
  2. ACCESS CONTROL (player registration, access control to the casino and gaming facilities) – this is a support system used to identify casino guests and collect personal data. In addition to complying with legislative standards, the access control module developed by INTRODATA allows: tools for identification and collection of guest data, which include transparent storage of this information (including copies of personal identity documents), easy entry option, data collection and data processing of guest visits to the casino (casino entries), detailed reports and analysis of the guest database, issuance of player tracking cards and cashless cards to casino guests, processing of exclusions and self-exclusions.
  3. CONTROL AND MONITORING – materialized in online, real-time slot machine alarms and system events. For any type of activity that occurs in connection with the gaming facilities, alerts are sent to allow managers to better supervise and warn of possible unauthorized access;
  4. AUDIT – audit testing of all user and system actions. It is a specific management tool, which allows activities to be carried out at any time, through which aspects of interest to the gambling operator can be checked in a timely manner;
  5. RESPONSIBLE GAMBLING – whereby voluntary or mandatory limits can be set for players, mandatory limiting mechanisms for players, mechanisms to reduce compulsive gambling, etc.;
  6. CASHIER MODULE – central deposits and withdrawals, stock and transaction management for cash, tokens and tickets;
  7. CASHLESS PAYMENT MODE – (tickets, cards, etc.) which allows the means of payment to operate without the use of cash or coins. The module allows gaming machines to operate without the use of cash or coins. The tickets are used for deposits made in the middle of the game as well as for payments.


Of great interest to operators is the TICKETING made available through the INTRODATA monitoring and management system, which has the following features: easy and customer-friendly use, speeding up the payment/entry process, additional monitoring and fraud prevention in the payment process through ticket validation, minimization of casino operating errors and last but not least smaller cash operations – an advantage that will allow better management of specific money laundering obligations. The module also works with RFID (contactless) cards – this technology has taken a significant step towards providing casino customers with a better experience. The cashless module allows customers an easy-to-use way to complete transactions for their slot machine gaming needs.

On the same note, the CASHLESS offer using RFID technology should be highlighted. The benefits of using this system include: advanced way of operating cashless business, user friendly interface, eliminates problems such as forgetting the card in the middle of the game, allows customers to automatically disconnect from the slot, cashless card makes tracking player activity including awarding bonuses easier for customers.


JACKPOT is extremely attractive for both operators and players. INTRODATA offers a multi-level progressive JACKPOT module that: allows the connection of different types of gaming machines as well as gaming machines produced by different manufacturers, is flexible, easy to manage and well accepted by venue operators, combines high reliability, perfect flexibility of system parameters and customization of parameters to the needs of each individual casino. The company has also set up a graphical user interface production system adopted to the specific requirements of the customer, which allows online up-to-date display of the JACKPOT value, keeping and configuring independent JACKPOT funds on different groups of game media inside the casino. The monitoring and management system can manage pooled funds for all slot machines within the casino and provides a wide area version of the module which is an additional option for our customers. It allows game media that are placed in different locations to be connected to the same JACKPOT.

In addition, through the INTRODATA monitoring and management system, players can benefit from loyalty schemes, a vital marketing tool for the gaming operator. To this end, we can integrate real-time media monitoring software with customer-specific information to form a new set of tools that builds a clearer picture of the database, which leads to increased customer satisfaction, ensures a higher percentage of players return to operator-managed gaming rooms and enables effective targeted marketing. The advantage of such a system is that players are encouraged to play on the slot machines through various prizes that they can redeem for bonus points collected. Unlike JACKPOT systems, where players are rewarded randomly, the INTRODATA monitoring system ensures customer loyalty through direct rewards to loyal players based on the set target.


We can also provide an advertising module that can be integrated on any type of slot machine, along with the reporting and statistics module, which contains advanced tools for data analysis and streamlined decision making. They are also prepared for a wide range of European jurisdictions to meet reporting requirements.



The needs of the national gambling market are well known by specialized software developers, and INTRODATA, through its in-depth knowledge of the operational sphere of traditional gambling organization, has succeeded in developing a monitoring and management system, powerful and competitive, intuitive, useful and easy to manage.

Author: Editor

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