The General Data Protection Regulation -Rights of GDPR data subjects

We continue to present important information extracted from (EU) Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC. In this edition, we shall elaborate upon the aspects which refer to the Rights of GDPR data subjects.

 

CHAPTER III: Rights of data subjects

Section 2: Information and access to personal data

 

Art. 13: Information provided in case personal data is collected from a data subject

 

(1) In case personal data referring to a data subject is collected from said data subject, the operator, at the time of obtaining this personal data, shall provide the data subject with all of the following information:

  1. a) the identity and contact data of the operator and, as applicable, of its representative;
  2. b) the contact data of the data protection officer, as applicable;
  3. c) the purposes for which the personal data shall be processed, as well as the legal basis

for the processing;

  1. d) in case the processing is performed in accordance with article 6 paragraph (1) letter (f), the legitimate interests followed by the operator or by a third party;
  2. e) the beneficiaries or the categories of beneficiaries of the personal data;
  3. f) if applicable, the operator’s intention to transfer personal data to a third-party country or international organization and the existence or absence of a decision of the Commission regarding the adequate character or, in the case of transfers mentioned under article 46 or 47 or under article 49 paragraph (1), second paragraph, a reference to adequate or appropriate guarantees and to the means by which a copy of said guarantees may be obtained, in case they have not been made available.

(2) in addition to the information mentioned under paragraph (1), upon obtaining the personal data, the operator shall provide the data subject with the following additional information so as to ensure an equitable and transparent processing activity:

  1. a) the period of time during which the personal data shall be stored or, if not possible, the criteria used to establish said period;
  2. b) the existence of the right to request, with regards to the personal data regarding the subject data, that the operator grant access to, rectify or delete this data or restrict the processing of said data or the right of refusing processing, as well as the right to data portability;
  3. c) when processing is based on article 6 paragraph (1) letter (a) or article 9 paragraph (2) letter (a), the existence of the right to withdraw consent at any given time, without affecting the legality of the processing performed based on the consent before its withdrawal;
  4. d) the right to submit a claim to the supervisory authority;
  5. e) of providing the personal data represents a legal or contractual requirement or a requirement necessary as to conclude a contract, as well as if the data subject is required to provide personal data and what are the potential consequences of breaching this obligation;
  6. f) the existence of an equitable automated decision process, including creation of profiles, mentioned under article 22 paragraphs (1) and (4), as well as, at least in the respective cases, relevant information regarding the used logic and regarding the importance and foreseen consequences of such a processing for the data subject.

(3) In the case in which the operator intends to subsequently process the personal data with another purpose than that for which the data was collected, the operator shall provide the data subject, before the subsequent processing, information with regards to the secondary purpose and respectively any relevant additional information in accordance with paragraph (2).

(4) Paragraphs (1), (2) and (3) shall not apply if and to the extent to which the data subject already holds said information.

 

Art. 14: Information provided in case the personal data has not been obtained from the data subject

 

(1) In case the personal data has not been obtained from the data subject, the operator shall provide the data subject with the following information:

  1. a) the identity and contact data of the operator and, as applicable, of its representative;
  2. b) the contact data of the data protection officer, as applicable;
  3. c) the purposes for which the personal data shall be processed, as well as the legal basis for the processing;
  4. d) the targeted categories of personal data;
  5. e) the beneficiaries or the categories of beneficiaries of the personal data, as applicable;
  6. f) if applicable, the operator’s intention to transfer personal data to a beneficiary in a third-party country or international organization and the existence or absence of a decision of the Commission regarding the adequate character or, in the case of transfers mentioned under article 46 or 47 or under article 49 paragraph (1), second paragraph, a reference to adequate or appropriate guarantees and to the means by which a copy of said guarantees may be obtained, in case they have not been made available.

(2) In addition to the information provided under paragraph (1), the operator provides the data subject with the following information necessary so as to ensure an equitable and transparent processing with regards to the data subject:

  1. a) the period of time during which the personal data shall be stored or, if not possible, the criteria used to establish said period;
  2. b) in case the processing is performed in accordance with article 6 paragraph (1) letter (f), the legitimate interests of the operator or of a third party;
  3. c) the existence of the right to request, with regards to the personal data regarding the subject data, that the operator grant access to, rectify or delete this data or restrict the processing of said data and the right of refusing processing, as well as the right to data portability;
  4. d) when processing is based on article 6 paragraph (1) letter (a) or article 9 paragraph (2) letter (a), the existence of the right to withdraw consent at any given time, without affecting the legality of the processing performed based on the consent before its withdrawal;
  5. e) the right to submit a claim to the supervisory authority;
  6. f) the source from which the personal data originates and, if applicable, if said data originates from publicly available sources;
  7. g) the existence of an equitable automated decision process, including creation of profiles, mentioned under article 22 paragraphs (1) and (4), as well as, at least in the respective cases, relevant information regarding the used logic and regarding the importance and foreseen consequences of such processing for the data subject.

(3) The operator shall provide the information mentioned under paragraphs (1) and (2):

  1. a) within a reasonable period of time after having obtained the personal data, no later than a month, by taking into full consideration the specific circumstances in which the personal data is processed;
  2. b) if the personal data is to be used with the purpose of communicating with the data subject, no later than the first communication had with the data subject; or
  3. c) if there is an intention to disclose the personal data to another beneficiary, no later than the date upon which said data is disclosed for the first time.

(4) In case the operator intends to subsequently process the personal data with another purpose than that for which the data was obtained, the operator shall provide the data subject, before the subsequent processing, with information with regards to the secondary purpose and respectively any relevant additional information in accordance with paragraph (2).

(5) Paragraphs (1) – (4) shall not apply if and to the extent to which:

  1. a) the data subject already holds the information;
  2. b) providing said information proves to be impossible or would imply disproportionate efforts, especially in the case of processing with the purpose of archiving in public interest, purposes of scientific or historic research or statistical purposes, under the conditions and guarantees provided under article 89 paragraph (1), or to the extent to which the requirement mentioned under paragraph (1) under the present article, it is possible to be subject to impossibility or to gravely affect the accomplishment of objectives associated to said processing activity. In such cases, the operator shall take adequate measures as to protect the rights, liberties and legitimate interests of the data subject, including making the information available to the public;
  3. c) obtaining or disclosing said data is explicitly provided by the European Union’s Law or by internal law, to which the operator is subjected and which provides adequate measures as to protect the legitimate interests of the data subject; or
  4. d) in case the personal data must remain confidential on the basis of a statutory requirement of professional secret regulated by the European Union’s Law or domestic law, including that of a legal obligation to keep the secret.

 

 

The (EU) Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) is to be applied in all Member States of the European Union as of May 25, 2018.

For more information, we recommend consulting the Data Protection Officer (DPO) Guide, which is available in the special section on the New Regulation on the website of the National Supervisory Authority for Personal Data – www.dataprotection.ro.

Anton Vlad, Entertainment Arena Expo organizer: “EAE is the main meeting place for the gambling industry in Central and Eastern Europe”

Entertainment Arena Expo

We propose a preview of the EAE’s 12th edition which will be held this year between 3-5 September at Romexpo Exhibition Centre, by this interview Anton Vlad, the organizer of this exhibition, traditional in the gambling industry. The main novelty in the 2018 edition is represented by the new hall within the exhibition center, space which shall allow organizers to carry out an event of truly international proportions, starting with this year.

 

First of all, please tell us what are the defining figures (data about the number of stands, the number of visitors, what was the area covered by the exhibition, in square meters, etc.) with which you closed the last year’s EAE edition? What are your conclusions regarding the 2017 edition?

 

Entertainment Arena Expo maintained the rate of growth of the last years, so the 2017 edition saw a new record in terms of exhibition space as well as visitors. The exhibition had a gross exhibition area of 7,552 square meters and hosted the 61 exhibitors’ stands. As far as the number of visitors is concerned, 2,395 entries were registered, as quantified during the three-day exhibition. Of all the visitors, 20.3% were foreigners, their main countries of origin being Bulgaria, UK, Poland, Italy and Serbia.

 

What is the novelty Entertainment Arena Expo will bring this year?

 

At the 12th EAE edition, the main novelty is the new hall in the exhibition center, namely a space that would allow us to host a truly international event from this year onward. Although the feeling was by far one of the most animated for this type of European event so far, the lack of infrastructure was the main shortcoming before this edition. The new hall is equipped with modern facilities and we, as organizers, as well as the exhibitors are now able to enjoy an appropriate space, one EAE has been waiting for many years.

 

What sectors do you think will see the most important growth at the 2018 EAE edition?

 

The land-base gambling sector remains the most important in terms of evolution, followed, obviously, by the online sector. However, I do not think there is any sector without growth as the exhibition also implied the consolidation of the sectors represented on the betting market and of those providing for related services and components.

 

How would you characterize EAE right now? Try to provide a full description. It is the place where…

 

EAE is the main meeting place for the gambling industry in Central and Eastern Europe. This was the goal established a while ago and implemented at the previous editions. This year’s edition will confirm and consolidate this position of the exhibition in Romania, primarily through the exhibition area, which reached almost 12,000 gross square meters.

 

What is your take on the current situation of the Romanian gambling market? It is an active market with continuous growth. Besides, at the EAE you can sense the presence of large crowds of exhibitors and of the most varied exhibition parts, which are both self-explanatory.

 

What are the goals of Entertainment Arena Expo for the next 5 years?

Since the previous editions, we noticed, based on the exhibitors’ statements, that many visitors were discussing not only business or partnerships in Romania, but also potential collaborations for this entire area. Following all the EAE developments, the established goal is the consolidation of the leader position in Central and Eastern Europe by increasing the exhibition area and attracting large numbers of foreign visitors.

(Română) Dan Iliovici a fost demis din funcția de Președinte al ONJN

Sorry, this entry is only available in Romanian.

GDPR non industry specific regulation

GDPR

After lengthy discussions, the EU Data Protection Regulation was adopted by the European Parliament on April 14, 2016 and

it entered into force on May 25, 2016 (GDPR). However, the benchmark date, the one that gives a headache to any industry and to any company processing personal data is May 25, 2018, less than 3 weeks from now, the date on which this regulation becomes applicable.

But what does personal data and personal data processing mean and why should it preoccupy us starting with May 25, 2018 more than today?

Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Personal data processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction

The field was previously regulated under the 1995 Data Protection Directive, implemented in the Romanian legislation by Law 677/2001. Different from the old European directive, the GDPR is much bulkier, with 99 articles as opposed to 34 articles in the old directive, in addition to the 173 recitals in the preamble and, given its legal nature – that of a European regulation – it no longer has to be implemented by national legislation like the old instrument – the Directive -, having a direct effect in the territory of each EU Member State.

GDPR’s goal was to modernize and harmonize data protection across the EU. However, it remains problematic to what extent this goal has been reached, given that there are almost 50 open points in which Member States are left to detail, supplement, if not amend (to a certain extent) the provisions of the GDPR. It is thus assumed that the application of this legal regime will continue to vary from one Member State to the other. In this respect, the draft law on implementing measures for the GDPR is currently in the Chamber of Deputies for approval by parliamentary committees. From the information published on the Chamber of Deputies’ webpage, it results that, until now, the debates within the committees have not yet been finalized. The date on which the constitutional term for the debate and final vote would be reached would be June 26, 2018. Although, according to the GDPR, Member States are required to notify the European Commission regarding the norms adopted for the implementation of Regulation 679/2016 until May 25, 2018, the draft law might not be approved and published until that date.

GDPR

GDPR

GDPR maintains the general principles set out in the 1995 directive, but also includes a multitude of substantial amendments which in turn lead to the need for a complex re-evaluation of all the activities involving the use of personal data. In the following paragraphs we do not want to review all these changes since, given the volume of this regulation, we would probably take up the entire current edition of the magazine, but we will try to mention those changes that we considered to have a major impact.

Thus, the most important of all is the substantial rise in the level of sanctions. Substantial though is a very mild word, given that where the fine under Law 677/2001 is up to RON 50,000, under GDPR, supervisory authorities can apply fines of up to 4% of the total worldwide turnover corresponding to the previous financial year (which in the case of companies operating on several markets becomes even more burdensome) or up to EUR 20 million, taking into account the highest value.

GDPR’s application has been extended beyond the EU, which is one of the fundamental legal changes. Thus, if the application of the old directive was linked, in general, to the operator’s jurisdiction (for nuances, see CJEU case law in Google Spain v. AEPD and Mario Costeja Gonzales – ECJ C-131/12), the new GDPR clearly specifies that it applies to all data processors and controllers that offer goods or services to individuals in one or more EU Member States, irrespective of the place of residence of the controller or processor, even if they are established outside the EU.

If, under the 1995 Directive, the responsibility for data processing was solely for data controllers, under the GDPR, depending on the way data is managed, respectively who is the one who really controls its manipulation, liability can also be borne by the person empowered to process data – the processor, the risk being thus divided.

Based on the GDPR, there is an obligation to appoint a Data Protection Officer (“DPO”). In particular, the DPO will have the role of informing and advising the employees of the controller or of the personal data processor for whom they work, of their obligations in this area and, at the same time, the DPO will also monitor compliance with GDPR provisions and national legislation in the field.

With regard to data security, under the 1995 Directive there was a need to implement technical and organizational measures to ensure an adequate level of security, while the GDPR now comes and establishes the obligation to demonstrate compliance with security requirements and thus makes reference to Internal codes of conduct and certification. And security requirements are expanding, to include data availability, as opposed to the present when there were talks only about the confidentiality of data.

The GDPR establishes the obligation to notify the supervisory authority, namely, in Romania, the authority with a long name – the National Authority for Personal Data Surveillance and Protection („ANSPDCP”) in the case of personal data breach, no later than 72 hours from the date the operator became aware of it. If the notification could not be made within 72 hours, it must be accompanied by reasoned explanations regarding the delay. Furthermore, the affected persons should be immediately informed if the incident can lead to significant risks for them.

Last but not least, the new rights granted to individuals under the GDPR, such as the right to data portability and the right to request restriction of processing can have a significant impact on an operational plan, operators’ systems having to be reconfigured to allow compliance with those rights.

In the past, the legislation on personal data protection was unpopular for many gambling operators and for their contractual partners and it was not necessarily explicitly or extensively considered. In the future, however, especially in the online domain, minimizing the relevance of compliance in this area may prove to be very expensive. The above only attempts to shed glimpses of a legislation that is a real turning point, yet sufficient to show that it is crucial for gambling operators to revise and adapt their systems urgently to the new legal regime.

Place your bets lawfully!

DAN ILIOVICI, ONJN President: “I want a responsible industry, adequate player protection, observance of the legislative framework”

Dan Iliovici

We offer you an interview with the President of the National Office for Gambling (ONJN), Dan Iliovici. I have invited him to offer us a clearer picture of the gambling field’s situation and to offer us as much current information and information of interest for all actors on our market, as possible.

 

What issues were you confronted with once having taken the position? Are there still issues that you face while exercising your attributions?

 

Issues?! An abrupt introduction… I’d rather name them “challenges”.

Think about someone who has worked (for what seems like a life-time) in the so-called “private environment” and who, overnight, moves to work for the state. The difference are significant, to not say huge, starting from aspects related to organizational culture and finishing with restrictions – firstly those related to budget. There are also aspects related to mentalities…

There are no insurmountable issues. The only issue is that, sometimes, I have experienced a sense of getting stuck, of running through water.

However, my enthusiasm has not eluded me. I want a responsible industry, adequate player protection, observance of the legislative framework.

 

How did the gambling industry in our country look in 2017?

2017 was a “normal” year. We have had stability with regards to the legislative framework specific to our industry, stability with regards to the market. The most important development was with regards to the on-line gambling segment, where we reached 21 operators in December 2017.

This is a small picture of the industry, in figures:

  • 68,025 authorized slot machines
  • 3,521 AWPs – authorized limited win machines
  • 13,335 authorized betting agencies / 25 fixed quota betting operators
  • 377 class I licensed gambling organizers
  • RON 1,314,331,000 total gambling taxes doe 698 economic agents (licensed class I and II)
  • 1,224 resolved petitions
  • 13,093 control actions – RON 9,576,000 in fines

 

How would you characterize our gambling industry? Is it a mature industry, a growing industry…? Why?

 

I underlined countless of times the fact that the regulation of the gambling field in our country is given as a good-practice example at the level of the EU states. The manner of organization and functioning of the authority responsible for managing the industry, OJNJ, is also appreciated, and the market “response” fits the bill: we have an organic development, a competitive, stable market, with clear regulations and transparent procedures. There are positive aspects, kept in mind by any investor, regardless of the industry.

I am not saying that all if well, or that there aren’t things that can be (and should be) improved. Including with regards to the Office’s activity. But I want to assure everyone of our good faith and to stir toward a constructive approach of the differences, of points of view which sometimes seem irreconcilable. We request an industry-authority partnership. The gambling market sees a continuous dynamic, especially with regards to technology, and we expect an organic development, which shall “keep up” with this evolution.

 

Can it be said that in Romania, today, there are still games “played under the table”? (If yes, please offer us a few examples that you have discovered upon taking the position).

 

We believe that the black market has seen a significant drop due to the adoption of the new legal framework. From zero licensed on-line gambling operators before 2015, we have reached over 20 today. So, in fact, the on-line market has been opened.

With regards to slot machines operated without a license and/or operating license, we have benefited from the aid of operators who function legally, those who have signalled locations where there were clues of machines being operated without a license. Anyone who organizes black market gambling represent an disloyal competitor to those paying taxes and fees provided by law.

Furthermore, the players have understood the fact that it is illegal to participate in unauthorized games and that they benefit from protection only if they play on legal sites.

As a result of inspections performed in 2017, 241 means of game have been indisposed, representing 205 slot machines, 26 on-line slot machine terminals and 10 poker tables.

 

Here, I believe, something should be duly noted: if the gambling industry is not regulated, or if it is poorly regulated, and the operators wish to operate illegally on a market, they will face impediments (walls) which shall render their activity inefficient from the perspective of all legal requirements, then the respective market shall face an ample black market gambling phenomenon.

 

Regardless of the regulation method, the request for such activity/fun exists. People want to play – they have wanted to do so from ancient times, and they shall certainly continue to do so in the future. However, it is important that those offering this service – organizing games of chance – to be able to do it legally, responsibly, based on clear, equitable, applicable regulations. And the market needs to be supervised, monitored, controlled by an independent authority.

This is the optimal framework which can ensure the education and protection of players, efficient tax collection, a competitive market, socially responsible.

 

From your point of view, which are the main achievements since you have become president of the ONJN?

 

You know my concern with minor protection, for preventing and treating players with gambling problems, all that we call Responsible Game. With regards to this, I believe the most important achievement is elaborating and publishing the Code of Ethics for responsible communication in the field of gambling.

I would mention here the Office’s complete openness toward an efficient communication with the players, with the plaintiffs. These, as well as the operators, benefit from hearings at any time, nobody is refusing them.

We conduct several inspections, more on-line checks, players have started to know their rights and to find out that there is an authority which regulates this market and which they can address at any time.

 

Do you believe in the possibility of increasing the number of operators and the number of machines? How about the number of on-line gambling operators?

 

The market is open and we share the desideratum that competition is beneficial, regardless of the industry. This is beneficial for the consumers, players as well.

We believe that we shall see a constant development in the on-line area, both due to technological evolutions, but also due to the attention that conventional gambling operators (landbased) pay to diversifying the on-line market.

Finally, this is a wish pertaining to the responsible game, the phased transformation/migration of slots located in conventional gambling locations (slot machine halls and/or betting agencies) to AWPs, electronic machines which attribute limited risk winnings.

 

In February, ONJN launched The Code of Ethics for responsible communication in the field of gambling. Please tell us which are, from your point of view, the most important rules within this document?

 

Here, I would like to begin by stating loud and clear two things:

 

Firstly, the legitimacy of publicity in the field of gambling. We are not for abrupt, radical decisions such as prohibiting publicity for this industry. Publicity also has the role of channelling the players toward activities conducted legally, it has a protective role.

 

A second important aspect with regards to gambling, including the manner in which publicity if made – commercial communication, in the vast sense: everyone must respect certain principles, in the sense of social responsibility and responsible game. Or, this is the exact purpose for which out Code of Ethics for responsible communication came to be, in the context in which everyone agrees to the principles, and issues arise upon their implementation.

The Code of Ethics offers a guide, a guideline with the purpose of those mentioned above. It is not compulsory, no sanctions incurred, it is a live project, subject to debate.

 

The entire set of provisions is essential to a responsible commercial communication within this sensitive field of gambling.

 

How did the gambling operators react to The Code of Ethics for responsible communication in the field of gambling?

 

We have seen to types of reactions:

The first reaction came directly from the operators. They said that it was a good move on the Office’s part, that they will pay due consideration to the document, will provide amendment proposals and shall go along with the proposed idea, in the sense of voluntary compliance.

We had warned the market in time that the ONJN will not stand aside with regards to regulating publicity. For a long time, we have considered the issuance of an order of the president of the ONJN, which would comprise clear, concrete provisions with regards to the manner in which commercial publicity/communication can be performed (and CANNOT be performed) within this field.

 

Then we found several sociological studies, including papers from our country, which underlined the fact that the degree of compliance is a lot higher in the case of guidelines/codes where those involved are called upon to willingly adhere, than in cases with imperative provisions, sanctions, terms etc.

So, we chose the first option. We shall see, after a reasonable period of time (a year), what are the results. How many will have adhered, how the media environment presents itself, what feedback we receive from the public, and then we shall establish the following steps to be taken.

 

The second type of reaction was somewhat more vehement, and came from certain representatives of gambling operators. It went as far as requesting that the document be withdrawn – Code of Ethics – from the Office’s site. We reiterated our argumentation and promotion of the code, came up with new arguments… We succeeded in overcoming this situation and using an approach in the sense of those described above.

 

What are your plans for the future with regards to the industry that your are leading as President of the ONJN?

 

There are more to be done as to prevent and decrease the negative effects of excessive gambling. I am mainly referring to creating the fund and foundation for socially responsible gambling, for the prevention and combat of addiction. I hope that we will hold an interview on this matter soon enough, as soon as we shall have the two institutions up and running.

 

Please send a message to our industry. An incentive addressed to all, not just the companies in the gambling industries:

Get involved in social projects, get involved in the life of local communities. Not just through sponsorship, by showing the name of the one who participated to a certain project. Do it discretely, not as a form of pride or an (indirect) form of publicity. This is also a manner in which you can change the negative perception that our industry still “enjoys”.

Thank you!

Karmen Ciorăscu, Kamaryon owner: Our team, management and strategy made us leaders in Dolj!

In Craiova there is a solid Romanian company which, in almost 20 years of activity, through seriousness, perseverance and skill, has succeeded in developing a successful business in the field of gambling. Their halls, KM Games, represent an important point of reference in the field of entertainment, which is pretty competitive in that area. Kamaryon, because it’s them we are referring to, started from the idea of a few enthusiastic young people who wanted to make a better future for themselves, on their own, and who have now reached the point of decisively contributing to the future of others and to offer support to the community. 

What can you tell us about your company? How many halls do you have? Under what brand do you operate? How many machines do you operate? How many employees do you have? In which towns do you operate?

We started out in 1999 and evolved gradually, working in collaborations only. After a while, we focused on our own activities and came to operate 6 halls of our own, 7 betting agencies managed by us, but in collaboration with our partner gambling houses; in addition, we have approximately 50 working points we operate together with our collaborators. We operate in 6 counties: Timiș, Caraș-Severin, Mehedinți, Olt, Dolj and Brașov. The brand under which we operate our own halls is KM GAMES and it is safe to say we operate 200 machines. Of course, we have 50 employees who make us proud.

Our company is profitable, we keep on investing in devices, in the renewal of our gambling machines and, of course, we are happy to invest in people.

We wish to start to work on a new online gambling platform, one we will build ourselves, rather than buy it. Our target in the medium term is to invest primarily in individuals capable of making us believe in them.

We also work with all the giant manufacturers, Merkur, Novomatic, EGT, Baum or Synot. As I was saying, we liked to own not only the machines, but also a number of locations where some of our halls as well as our head office are located.

What are the main problems you are dealing with locally?

The main problem is the scarce human resources. The law is also a problem; we have to deal with bets, so problems may arise while moving the machines from one location to another, we have to hold the machines turned off or even take them to the storage room until we are able to find a new location. It is absurd for us to have to work together with the gambling industry insofar as we, as operators of slot machines, and the bet operators pay separate licenses.

What are the main advantages provided by your halls and your company, in general, by comparison to you competitors?

First of all, the game mix and promptness in paying the earnings to the gamers. Obviously, our team, too, which we set up over time and with whom we have been working for a very long time. Over time, we have tried to help them and protect them, to be a family.

Our own locations are very good, very old in the market, and in them there are many of our collaborators who have been working here for almost 20 years.

Is it safe to say that the Kamaryon team is the main engine of your success on the gambling market?

The team is one of our advantages; each employee knows their place and knows very well what they should do, I know exactly what to ask of them and they are well aware of their duties and my demands. In this way, we manage to have results and have a prosperous business in the long term.

Which would you say is your firm’s position in the market of Craiova and of the other cities your are operating, after so many years of operations?

It is safe to say we are leaders in Dolj, we are well positioned in the market and many players approach us especially due to the notoriety we obtained over the years due to our services and the environment we manage to create in the locations.

What are the marketing actions (promotions, events, raffle cards, prizes, etc.) you carry out in the KM Games halls and what is their stake in your day-to-day operations?

The halls were very profitable due to the management we implemented, customer retaining take is made through the services provided, without aiding actions such as promotion and such being necessary. Certainly, in the future, we are determined to have a more solid contribution in this direction, especially since we are preparing to open new locations in a very competitive area.

In addition to the environment and the services the players encounter in our halls, we have initiated a retaining program in the form of customer retaining cards for various products.

In all these years of activity in the market, you have invested a lot (of money and energy) into development. What is the direction of your company now and what are you aiming for in the upcoming period?

We are aiming for the development of the halls in our portfolio and, certainly, we would like to open new locations in the areas in which we are already operating. Another direction we would like to focus on is the online area in which we wish to launch a project of our own.

New online gaming platform … developed by EGT Interactive

EGT Romania is proud to present the brand new EGT Interactive iGaming platform for both start-ups and existing operators worldwide. A performance-driven online gaming platform with a wide selection of features, low operating costs and maximum returns, fine-tuned to the needs of the gaming industry by specialized professionals.

 

This is a full-featured gaming platform with responsive CMS that is including the central management platform, payment methods, casino product with one gaming provider (EGT), sport betting, mobile solution for Sports book, live casino and virtual sports.

The gaming platform has been developed by an EGT Interactive team with solid experience in the gaming industry following some strict criteria in development such as stability, reliability and flexibility.

 

EGT Interactive realized several years ago the potential in bringing together a number of online solutions to perfect the iGaming procedural methods. Ready to use for operators worldwide by integrating carefully developed online solutions into one all-encompassing online gaming software was the purpose EGT Interactive set out to in 2016.

 

For start-ups and existing operators alike, the platform helps starting gaming business quickly and freewheeling at a cost that’s unrivaled in the iGaming industry.

 

The online gaming software is designed to help you better manage your iGaming and increase your turnover with casino products (EGT) that delivers exciting, entertaining games on a periodical basis.

 

Make your customers experience more memorable and distinctive by choosing EGT Interactive online gaming platform to perfectly and impeccably manage your online casino.

 

Winbet – one of the traditional collaborators of EGT is already using the platform for winbet.bg online casino and has again chosen the EGT platform for its brand new online casino in Romania.

 

winbet.ro – the newest online gaming platform presents right now an initial lot of video slot games selected exclusively from EGT’s most popular titles – the ones that enjoy the most success both in online casinos and land-based gaming halls.

 

“We are delighted that for the start of winbet.ro we have joined forces with EGT Romania – one of the most renowned brand in the local market and we anticipate that the games will become great hits amongst our online players. The online platform is user friendly and comprehensive in its features and reports, making our back-end activity highly accurate. We are also anticipating that we will constantly add newer and newer games to our portfolio in the coming months, this creating the diversity that our players enjoy.” said Catrinel Alexe – Marketing Manager WINBET.

 

Not only is the online gaming platform mobile responsive, but so is also the CMS behind it. Therefore, you can check all the features directly for your mobile phone at anytime, anywhere.

 

The full access to use the CMS is designed for you to make the changes to the website in real time and also offers an extensive range of reporting tools. A user-friendly dashboard shows daily statistics (such as new registrations and deposits to notifications, withdrawals and net win) alongside player profiles and management, payments, bonuses and permissions … amongst many others.

As for adding new content, you can request among the following verticals:

  • Casino (Slots, Roulettes, Table, Cards, Keno);
  • Sports and Live Betting
  • Live Casino
  • Virtual Sports
  • …and more verticals can be added by request.

 

The online gaming platform is available for all Romanian gaming operators. To find out more contact EGT Romania or check out www.egt-bg.ro

EZ MODULO™ delivers new players` experience

The machines have outstanding performance, giving excellent results

 

Admired for its modular design, Casino Technology‘s EZ MODULO™ series of slot machines are gaining the momentum on the Romanian market with multiple installations already made in many locations throughout the country.

 

Valentina Dobre, General Manager for Romania at Casino Technology commented: “We strive to deliver new players` experience and to provide excellent results for the operators, offering them a winning combination of exciting game content, housed in a modern and easy to maintain cabinet”.

Refined in every touch with modular design for easy conversion, EZ MODULO™ is a perfect partner for a gaming journey.  The machines have been especially designed with easy maintenance in mind. The machines are SAS 6.02 fully supported and provide TITO functionality. The EZ MODULO™ series of slot machines are easy to configure and the service mode is easy to handle with.

“Depending on operators needs, the series are offered in different configuration and could offer the convenience of a slant top or the elegance of an upright slot machine with three steps of regulated high of the stand”, Dobre commented.

The slot’s version with two 27” monitors and 22” attraction topper adds more fun and diversity on the floors at Game World Bucharest Mall, Game World City Park Mall Constanta, Bonus arcade in Brasov, El Dorado in Timisoara, Super Jackpot in Timisoara. Expected are multiple installations in many other locations in different cities.

The machines evoked interest by offering the customers an enjoyable adventure with the full HD game pack SPEED KING™, consisting of 40 most played titles from Casino Technology’s game library of over 500 titles. Amongst are the most preferred games as Wizard Blizzard™, Chili Fruits™ and many more, featuring high volatility as well as free games, which could be restarted.

Along with the efficient set of intriguing game maths, clever mix of already established and successful games and exclusive brand new titles, the SPEED KING™ guarantees maximum slot machine occupancy,  that makes the combination a must have asset for the casino and gaming floors.

Cristian Munteanu, Operational Manager at Casino Technology said: “The EZ MODULO™ slot machines have excellent technical characteristic and contemporary outlook. After installing them on the gaming floors, the machines proved to be successful, showing great results and were recognized by the players as a preferred choice to play on”.

EZ MODULO™ features a reliable construction and monitors are placed separately, not incorporated in the main body of the cabinet, thus prolonging the cabinets endurance and facilitating the maintenance.

“With EZ MODULO™ we have reliable and easy to maintain cabinet with attractive design that gets the players immediately on board”, commented Cristian Munteanu, Operational Manager at Casino Technology.

“Casino Technology’s portfolio of products was developed to deliver exciting experience to our clients. The EZ MODULO™ series of slot machines are providing meaningful innovation and diversity to the operators. We are dedicated to continue offering contemporary solutions for vast range of customers”, concluded Valentina Dobre General Manager for Romania at Casino Technology.

 

About Casino Technology: Casino Technology was founded in 1999. The company is a gaming equipment manufacturer with established positions in international markets and products compliant in more than 50 gaming jurisdictions.

Casino Technology is renowned for the rich portfolio of quality games, contemporary technological solutions and products made with inspiration for  satisfied players around the world.

For more information – casino-technology.com

Romanian Bookmakers – report from the front line of professional representation

In the following period of time, Romanian Bookmakers shall initiate important debates with the authorities on the most current challenges and needs of the gambling market!

 

Obviously, the legislation dedicated to gambling continues to be perfectible in certain aspects. For example, regu­lation is still required so that, upon the authority’s adoption of a measure which shall lead to the temporary or definitive cease of the operator’s activity, the ONJN (National Office for Gambling) summons the operator’s represen­tatives as to allow the just possibility of expressing a point of view. Another need would be that of clearly correlating sanctions disposed as a result of ONJN inspections for the acknowledged legal violations.

GEO 77/2009 and the norms associated to it currently offer, however, a coherent regulation framework, the effect being that the gambling industry is more and more stable and organized. Under these circumstances, the current industry challenges more frequently originate from other areas. These are what the Romanian Bookmakers – The Patronage of Betting Organizers in Romania are focusing on, in their effort in determining the achievement of certain objective which are undoubtedly necessary for profile operators.

 

The General Data Protection Regulation – the need to elaborate an industry code of ethics

Undoubtedly, the trickiest issue with which the gambling operators are currently confronted is the entry into force of the General Data Protection Regulation (GDPRR) this month. Romanian Bookmakers has conducted a series of relevant consultations on this matter lately, both with representatives of the targeted companies, as well as with those of other professional organizations in the field.

As such, it came down to the conclusion that the field’s specificity imposes the elaboration of a code of ethics within the application of the GDPR. This is actually invoked within the Regulation (Art. 40, but also under different other areas of the new regulation framework) and may have a determining role in several areas. Specifically, GDPR encourages the elaboration of code of ethics which are specific and associated to each field of activity, exactly with the purpose of facilitating and simplifying the implementation of new provisions for commercial actors in the respective field. The code of ethics shall therefore, primarily, have the role of clarifying, for the operator, the manner in which to achieve compliance with regulations provisions.

Furthermore, and perhaps even more important, it shall represent the incredibly useful work document based on which the state authority, in this case the National Supervisory Authority for Personal Data Processing (ANSPDCP (RO)), shall fulfil its functions in relation with the commercial agent in a more efficient manner. Here, we especially refer to the mission of resolving complaints, monitoring and control.

This assessment of the code of ethics’ utility as operator/authority interface has lead to the conclusions that initiating its drafting is imperative. Romanian Bookmakers shall undertake this action in collaboration with other professional associations within the industry, following that it propose ANSPDCP a draft until the end of August 2018.

After having received approval for the code from the relevant authority, the companies shall be invited to adhere to this document, following that compliance, implementation of the Regulation and each member’s relation with the ANSPDCP to be conducted according to the code of ethics.

”We shall initiate a consultation with the ONJN and ANSPDCP representative. However, we have yet to have contact with the National Supervisory Authority for Personal Data Processing, but we are convinced that we shall find a constructive approach there both with regards to elaborating the code of ethics and with regards to other aspects which must be clarified and harmonized with the purpose of implementing GDPR. We wish that the relevant authority actually contribute and to support us in elaborating this document. This collaboration is absolutely necessary, if we take into consideration the Regulation’s complexity and the multiple aspects it reaches and claims”, described Doru Gheorghiu, executive director at Romanian Bookmakers, which is to be undertaken by the organization he represents.

 

ONJN shall exert its supervisory and control functions on the new regulations regarding the fight against money-laundering, as well!

It should be noted that the draft law on preventing and combating money laundering and terrorist financing comes with extremely drastic regulations for gambling operators. The good news could come from Romanian Bookmakers, by means of obtaining and exemption of sports betting, both conventional and remote, from these provisions. The Patronage of Betting Organizers in Romania continue to conduct, based on solid arguments, the necessary actions as to obtain this exemption, approach, for that matter, encouraged by EC Directive 849/2015. “In our assessment, the transposition of the Directive in national legislation shall be conducted toward the end of this year. In March 2018, the National Office for Preventing and Combating Money-Laundering made public a new version of the draft law in question, following that, soon, it enter undergo parliamentary procedure”, explains Doru Gheorghiu, executive director of Romanian Bookmakers.

Distinct from the procedure for obtaining the exemption of sports betting operation from the regulation of the future law, the Patronage of Betting Organizers in Romania shall initiate a dialogue with ONJN, given that implementing the provisions under this draft law, as well as the supervision and monitoring, are specified as work attributions of the Office. In other words, the gambling operators, identified as reporting entities within the draft for the amendment of Law no. 656/2002, shall still report to the state authority destined for the gambling industry with regards to compliance with the new regulations.

As such, a consultation with ONJN on this future law is absolutely necessary, consultation which the Romanian Bookmakers shall initiate and support.

 

Romanian Bookmakers has been actively involved in obtaining a modern, non-discriminatory legal framework, harmonized with the European norms and principles. The Patronage’s approach has evolved from reactive, aiming the cancellation or mitigation of the negative effects of certain draft laws launched without prior consultation of the industry representatives, to proactive, respectively, improvement of the already implemented legislation. However, our efforts must be focused more and more toward the inside of the industry, as to increase the degree of awareness,  compliance and social implication of the organizers. We still have a long way to go to reach a fundamental change of the public opinion’s perception, that of the political class and of the governors with regards to the economic activity that we conduct. But I strongly believe this is the right way to succeed in achieving the level of legislative and tax stability we all wish to have.

 

Liviu Popovici, President of the Romanian Bookmakers

 

Romanian Bookmakers, partner of IOC and Interpol in combating the manipulation of sports events

 

The Romanian Bookmakers continue to be the representation vector of Romania’s sports betting industry in the actions regarding combating the manipulation of sports events. The Patronage of Betting Organizers in Romania received a request, on behalf of the International Olympics Committee (IOC) and Interpol, to present an opinion on this matter, respectively, the participation at Integrity in Sport Multi-Stakeholder Workshop.

Hosted by the Romanian Olympic and Sports Committee (COSR (RO)) headquarters, the debate was part of a series of meetings that IOC and Interpol are organizing within the Global Capacity Building and Training Program, the purpose being that of helping as many countries as possible in addressing in a more and more efficient manner this criminal phenomenon with negative impact upon the sports activity.

The Bucharest Workshop benefited from the input of relevant speakers in the international effort of combating the “fixed” sports events phenomenon, respectively Interpol officers, IOC representatives or representatives of the European Council. Alongside them, representatives from COSR, the Romanian Football Federation, Sports Radar were also present, as well as representatives of relevant companies, representatives of Romanian Bookmakers.

“I am glad to have had the occasion of realizing that all vectors involved have a correct understanding of the betting operator’s position in this unwanted equation. As important is the conclusion that manipulating sports events does not invariably have as purpose obtaining gains form betting and that this scourge may have various other generating causes, such as, for example, a better sports classification”, stated Doru Gheorghiu, executive director at Romanian Bookmakers

For that matter, Romanian Bookmakers has been conducting a collaboration protocol with the Romanian Sports Federation since 2012, beyond the information exchange and warnings with regards to sports events, several common campaigns and programs for the promotion of integrity in sports being conducted.

 

Future lawyers are more and more interested in gambling

 

The Romanian branch of the European Law Students Association, ELSA Bu­cha­rest, often organizes conferences and seminars dedicated to the legislation applicable to the field of gambling, and Romanian Book­makers has become one of the organizations per­manently invited to hold lectures within these events.

The Patronage of Betting Organizers in Romania moderated a debate with the future lawyers and judges, within the conference ”Gaming Law: another type of game”, held at the Faculty of Law of Bucharest University.

The discussion held with the approximatively 50 students who were present focused on establishing the lawmaker’s relation to the gambling field. Therefore, the Romanian Bookmakers representatives analysed, together with those present, the effects manifested in countries in which governance had a restrictive approach to this field, but also the situations in which the approach was overly liberal. The formulation of the national legislation was considered by the future lawyers as an efficient position of the Romanian state in relation to the gambling industry.

Finally, many of those present showed interest in specializing in gambling after graduation.

 

Romanian Bookmakers – The Patronage of Betting Orga­nizers in Romania continues to be one of the most active professional organizations in Romania’s gambling industries, succeeding, over the past few years, in efficiently addressing the most important needs faced by this business sector.

Romanian Bookmakers is…

– a member of the Romanian General Union of Industrialists (UGIR (RO)), benefiting from the support of this patronage confederation, a reference for the national business envi­ronment in its actions, especially those aiming at formulating or amending legislation

– founding member of the Responsible Game Association, position from which it developed, supports and conducts, alongside partner organizations, the most important program for the prevention and treatment of addictive manifestations generated by gambling

– sole signatory on behalf of the gambling industry of the protocol with the Romanian Football Federation on information exchange and warnings with regards to sports events manipulation